If you are a Safaricom subscriber experiencing delays in text message delivery, the problem could be linked to RCS (Rich Communication Services) chat features. Although RCS enhances messaging by offering read receipts, typing indicators, and media sharing, it may sometimes slow down message delivery. This is especially common in areas with unstable network connectivity. Disabling RCS can help revert your messages to traditional SMS, which is generally quicker and more reliable.

Turning off RCS can be beneficial for a few key reasons. First, it ensures faster message delivery as SMS is often more dependable, particularly in areas with weak internet coverage. Secondly, it reduces the chances of experiencing message delays because RCS relies on internet data, which can occasionally be slow. Lastly, SMS is compatible with all mobile phones, guaranteeing your message reaches the recipient without any compatibility issues.

If you are using an Android smartphone with the default Google Messages app, disabling RCS is straightforward. Begin by opening the Messages app, which is pre-installed on most Android devices and represented by a blue icon with a speech bubble. Once the app is open, locate the profile icon or the three dots menu at the top right corner of the screen and tap on it. From the dropdown menu, select the option labeled Messages settings.

Within the settings menu, locate the section labeled RCS chats or Chat features and tap on it. You will see a toggle switch that enables or disables RCS. Slide the switch to the off position to turn off RCS chats. If a confirmation prompt appears, follow the instructions to complete the process and ensure RCS is fully disabled on your device.

If you no longer have access to your old phone, you can still disable RCS through Google’s online tool. Visit the website https://messages.google.com/disable-chat using any internet browser. Enter your Safaricom phone number into the provided field and wait for a six-digit verification code via SMS. Once you receive the code, enter it into the website and follow the instructions to successfully disable RCS.

Disabling RCS chats can greatly improve the speed and reliability of your message delivery, particularly if you are facing network issues. As a Safaricom subscriber, ensuring prompt SMS delivery is essential for effective communication. By following these simple steps, you can prevent unnecessary delays and enjoy uninterrupted messaging services.

For more useful tips and updates on how to enhance your mobile experience as a Safaricom user, stay connected to our platform. We provide timely information to help you get the most out of your Safaricom services.